• Service provided by qualified staff.
• Service without discrimination to race, creed, citizenship, religion, color, sex, national origin or ancestry, alienage or citizenship status, age, disability, familial status, sexual orientation, gender identity, or ability to pay.
• Participation in the development of your treatment.
• Confidentially.
• Review your case record in accordance with SFCS policy.
• Accept or refuse service.
• Request a change of therapist.
• Examine and receive an explanation of bill of service.
• Direct grievances to Executive Director.
• Receive a copy of your rights.